Get in Touch
Whether it is a deposit that has not landed, a withdrawal in progress, a bonus question or a verification request, the eu-rainbet.org support team is the right door to knock on. Only we can look inside your account, which makes writing to us directly the shortest path to a fix. Everything you need for that is gathered on this page.
The address is support@eu-rainbet.org, read by people rather than bots, with replies typically within 1-2 business days. Add the username on your account and a short description of what happened. A screenshot of an error saves more time than any other attachment.
Before You Write
One safety habit is worth keeping: never send your password or full card number by email. We will not ask for them, and any message that does is not from us. Documents for verification go through your account, not through the inbox.
Our Address
2 Castle Hill, Dudley DY1 4PS, United Kingdom. This is a correspondence address rather than a customer desk, so account matters stay online.
Write to Us